Shipping & Returns
Shipping Information
All orders are shipped F.O.B. from Ogdensburg, NY 13669. We offer shipping to nearly any address worldwide, with some product and destination restrictions. Shipping rates are weight-based, rounded up to the nearest full pound, and calculated during checkout. Our shopping cart supports orders to the US and Canada; for orders to other locations, please call us at +1.315.393.5454 to complete your purchase and discuss international shipping options and rates.
Once your order is placed, we will provide estimated shipping and delivery dates based on your selected shipping method and product availability. Shipping timelines may vary depending on your chosen carrier.
Returns Policy
If you need to return a defective, damaged, or incorrect item, please call 1-866-676-9663 to request a Return Authorization Number. Returns and credits are handled quickly and conveniently through your Sales Representative or our Customer Service Department.
Once your return is authorized, we will promptly ship a replacement item to you. At Queenaire Technologies, your satisfaction is guaranteed!