Shipping & Returns

All orders are shipped F.O.B. Ogdensburg, NY 13669

Returns Policy

Please call 1-866-676-9663 to obtain your Return Authorization Number.

Returns and credit for defective, damaged, or incorrect items can be easily and conveniently arranged through either your Sales Representative or the Customer Service Department at Queenaire Technologies, Inc.
Queenaire Technologies, Inc. will promptly re-ship any replacement item after you have obtained your Return Authorization Number by calling 1-866-676-9663. 
At Queenaire Technologies, Inc. your satisfaction is guaranteed!



We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Our shopping cart is designed to ship to the US and Canada only.  If you would like us to ship a product outside of these regions, please call us at +1.315.393.5454 and we will complete your order by phone and discuss shipping options and rates.